This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of necessary customer’s Personal Data (hereinafter defined) arising from conduct of the business and services offered by T.E.A.M. Student Care (collectively referred to as “TEAM”).

TEAM is committed to respecting your privacy by maintaining a high level of trust with all customers by adhering to the principles of applicable data protection and privacy laws in Singapore. This Policy supplements any other consent previously given to us and does not affect any rights we may have.

1. Definition of Personal Data

“Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Depending on the nature of your interaction with us, examples of Personal Data that we collect from you and your family members and authorized representatives which may include name and contact information such as home address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, health information, education information, household information, employment information, financial information such as credit card numbers or bank account information, and website interaction and usage information.

2. Collection of Personal Data

We generally collect your Personal Data when it is provided to us voluntarily by you or via a third party who has been duly authorised by you (“Authorized Party”) to disclose your Personal Data to us through the following ways:

• when you submit forms relating to any of our services;
• when you interact with our staff members;
• when you respond to our promotions and other initiatives
• when you request that we contact you;
• when you submit a job application;
• when we receive references from business partners and third parties, for example, in the event you have been referred by them;
• when you submit your Personal Data to us for any other reason.

When you browse the website, you generally do so in an anonymous manner, however there may be information on your website usage that is collected on an aggregate basis as you and others browse the website. Kindly refer to the section below on “Use of Cookies” for more information.

We may also collect your Personal Data when the collection and use of Personal Data without consent is permitted or required by applicable laws.

3. Use of Personal Data

We may use the Personal Data collected from you for the following purposes:

• To provide, operate and administer our business or financial transactions with the provision of services requested by you, including but not limited to the provision of administrative support, technical assistance and customer notifications;
• To manage your relationship with us and to respond to or handle queries, requests, applications and feedback;
• To send you marketing information, including notification on marketing events, initiatives and promotions;
• To process payment or credit transactions;
• To facilitate product development and service refinements via customer feedback, data analysis, and market research;
• To perform internal management and to carry out and enable internal and external audits for safety, legal and regulatory compliance;
• To monitor and record calls and electronic communications with clients for record-keeping, quality control, training and case investigation;
• Any other purposes for which you have provided the information;
• Any other business purposes related to or in connection with the above.

4. Disclosure of Personal Data

We take reasonable steps to protect your Personal Data against unauthorized disclosure. We do not sell, trade or rent your Personal Data to others. Subject to the provisions of any applicable law, the Personal Data collected from you may be disclosed to the following parties:

• our related corporations and affiliates;
• our professional advisors, agents, contractors, vendors or third party service providers who provide operational services under a duty of confidentiality;
• any business partner, investor or their advisors to facilitate business asset transactions which may extend to any merger and acquisition or asset sale;
• relevant government authorities or law enforcement agencies to comply with any laws or regulations imposed by any government authority.
• Any other party to whom you authorize us to disclose your Personal Data

5. Protection of Personal Data

The security of your Personal Data is important to us. We have put in place appropriate security procedures and technical measures to safeguard your Personal Data, such as antivirus protection, encryption, firewalls and Secure Socket Layer (SSL) Certificates.

Personal information may be transmitted to data storage facilities outside Singapore. Regardless of the location where personal information is transferred or stored, we will make reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks to your personal information.

6. Use of Cookies

We use “cookies”, which are small data files sent to your web browser (if you allow) to capture certain information to help us understand and save your preferences for future visits to our website on an aggregate basis. You may change your browser settings to disable cookies, however this may result in the ability to enter certain parts of the website or access certain functions.

7. Third Party Links

At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies which we encourage you to read. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Correcting and Withdrawal of Personal Data

The consent that is given to us for the collection, use and disclosure of your Personal Data will remain valid until the time when it is withdrawn by you in writing. You may withdraw consent or make corrections to your Personal Data records by submitting a written request to the contact details listed below.

If you withdraw your consent to any use of your Personal Data, we may not be able to continue providing our services to you and we shall, in such circumstances, notify you before completing the processing of your request within a reasonable period.

9. Retention of Personal Data

We shall retain personal data in accordance with legal, regulatory, business and operational obligations.

10. Updates to the Privacy Policy

TEAM shall reserve the right to amend and update the Privacy Policy at any time to ensure that this Privacy Policy is consistent with any changes in business, legal or regulatory requirements. We will provide the updated Policy on our website.

11. Contact Details for Data and Privacy Issues

You may contact us if you have any enquiries or feedback on our Privacy Policy

Email : teamstudentcare@gmail.com

Telephone : 62211917